Patient Access & Registration Specialist | Full-Time

Bronson Health; Kalamazoo (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Bronson Health in Kalamazoo is seeking a ProHealth Support Assistant to handle front desk duties, patient check-in/out, scheduling, and registration in a busy medical office. This full-time role supports providers and staff, requiring strong customer service, accurate data entry, and confidentiality.

Candidates need a high school diploma or GED and 6–12 months related experience; keyboarding and computer skills are essential, with familiarity in Epic/Medic/Misys/Tiger a plus and the ability to

Qualifications

• High school diploma or GED required.
• 6–12 months related experience preferred.
• Strong customer service and professional communication skills required.

Responsibilities

• Greet and check-in/out patients and verify demographics.
• Schedule patient appointments and complete registrations.
• Process payments and manage patient billing in the EHR.
• Maintain patient records with confidentiality and accuracy.
• Use hospital systems (Epic/Medic/Misys/Tiger) as needed; multi-task in a fast-paced environment.

Skills

Customer service

Keyboarding

Communication

Organization

Mathematics

Confidentiality

Education

High school diploma or GED

6–12 months related experience

Tools

Epic/Medic/Misys/Tiger

Job description

Bronson Health in Kalamazoo is seeking a ProHealth Support Assistant to handle front desk duties, patient check-in/out, scheduling, and registration in a busy medical office. This full-time role supports providers and staff, requiring strong customer service, accurate data entry, and confidentiality.

Candidates need a high school diploma or GED and 6–12 months related experience; keyboarding and computer skills are essential, with familiarity in Epic/Medic/Misys/Tiger a plus and the ability to