Patient Access Specialist – Part-Time PRN

Bronson Healthcare; Kalamazoo (MI); On-site; USD 19,000 - 28,000; Part time

Job summary

Bronson Healthcare in Kalamazoo, MI is seeking a Patient Representative (PRN) to support patient access across facilities. You will greet and register patients, verify eligibility, collect payments, and schedule appointments with accuracy and compassion.

The role requires strong customer service, attention to detail, and knowledge of HIPAA. Prior experience in healthcare settings and familiarity with billing/coding is preferred.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• Knowledge of HIPAA and confidentiality requirements.
• Basic typing at 45 WPM and Windows proficiency.

Responsibilities

• Greet and register patients and verify demographics.
• Collect and enter payments and balance accounts.
• Verify insurance eligibility and obtain authorizations as needed.
• Schedule appointments and communicate information to patients.

Skills

Customer service

HIPAA knowledge

Data entry

Billing understanding

Education

High school diploma or GED

Tools

Microsoft Windows

Typing 45 WPM

Job description

Bronson Healthcare in Kalamazoo, MI is seeking a Patient Representative (PRN) to support patient access across facilities. You will greet and register patients, verify eligibility, collect payments, and schedule appointments with accuracy and compassion.

The role requires strong customer service, attention to detail, and knowledge of HIPAA. Prior experience in healthcare settings and familiarity with billing/coding is preferred.