Patient Access Specialist - Full Time

Bronson Health; Kalamazoo (MI); In loco; USD 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

Bronson Cancer Center in Kalamazoo is seeking a Patient Representative to support patient access and revenue cycle activities. You will greet and register patients, collect demographics and insurance data, verify eligibility, schedule appointments, and explain pricing and payment options.

The role requires a high school diploma or GED and prior customer service experience. Knowledge of HIPAA, billing concepts, and basic computer skills are preferred.

Competenze

• High school diploma or GED required.
• Previous customer service experience required.
• Knowledge of HIPAA and confidentiality requirements.

Mansioni

• Greet and register patients, gather demographic and insurance information.
• Verify insurance eligibility and explain billing information and estimates.
• Schedule appointments and communicate appointment information.
• Collect and enter payments, balance as required within the revenue cycle.
• Analyze and enter physician orders; maintain patient confidentiality.
• Demonstrate strong organization and ability to multi-task in a fast-paced setting.

Conoscenze

Customer service

Registration processes

HIPAA knowledge

Basic computer skills

Formazione

High school diploma or GED

Descrizione del lavoro

Bronson Cancer Center in Kalamazoo is seeking a Patient Representative to support patient access and revenue cycle activities. You will greet and register patients, collect demographics and insurance data, verify eligibility, schedule appointments, and explain pricing and payment options.

The role requires a high school diploma or GED and prior customer service experience. Knowledge of HIPAA, billing concepts, and basic computer skills are preferred.