Patient Access & Front Desk Specialist

Bronson Health; Battle Creek (NE); On-site; USD 21,000 - 26,000; Full time

Job summary

Bronson Health in Battle Creek, MI is seeking a Practice Support Assistant to handle phones, greet patients, schedule appointments, check in patients, and maintain orderly medical records. This full-time role operates Monday–Friday, 8:00am–4:30pm within the Battle Creek Urology clinic.

The ideal candidate will have a high school diploma or GED, 3–6 months of related experience, basic keyboarding and computer skills, and excellent customer service.

Qualifications

• High school diploma or GED required with 3–6 months of related experience.
• Professional communication and excellent customer service abilities.
• Ability to operate basic office equipment and perform clerical duties.
• Familiarity with hospital-based systems (MISYS/Tiger) preferred.

Responsibilities

• Answer phones, greet patients, and schedule appointments.
• Check-in patients and verify demographic and insurance information.
• Enter charges/payments in the practice management system.
• Maintain patient records and ensure confidentiality.

Skills

Customer service

Professional communication

Keyboarding

Organization

Teamwork

Basic math

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Health in Battle Creek, MI is seeking a Practice Support Assistant to handle phones, greet patients, schedule appointments, check in patients, and maintain orderly medical records. This full-time role operates Monday–Friday, 8:00am–4:30pm within the Battle Creek Urology clinic.

The ideal candidate will have a high school diploma or GED, 3–6 months of related experience, basic keyboarding and computer skills, and excellent customer service.