Patient Access & Registration Specialist

Medical University of South Carolina (MUSC); United States; Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Medical University of South Carolina seeks a PRN Patient Admissions Clerk to process preadmission and admission demographics and insurance data, ensuring accuracy in the hospital system and adherence to policies. You will liaison between patients, financial counselors and patient accounting, supporting efficient registration workflows.

Responsibilities include guiding registration, insurance verification, scheduling, handling escalations, and contributing to training and quality audits to

Formación

• High school diploma with 1 year experience in customer service, health care or a business related field.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsabilidades

• Assist Patient Access Representative I staff, guiding on registration procedures, insurance verification, and customer service best practices.
• Serve as a subject matter expert in patient access workflows, policies, and procedures.
• Coordinate patient flow and scheduling, ensuring efficient and accurate registration, appointment scheduling, and check-in processes.
• Handle escalated patient inquiries, complaints, or issues, resolving conflicts, and improving patient satisfaction.
• Collaborate with clinical departments to address patient care needs and scheduling conflicts.
• Conduct quality assurance audits of patient registration data and insurance information for accuracy and regulatory compliance.
• Assist with training new staff and ongoing education on patient access policies.
• Monitor KPIs related to patient access metrics like registration accuracy and wait times.
• Participate in departmental meetings to improve operational efficiency and patient experience.

Conocimientos

Customer service

Insurance verification

Registration procedures

Educación

High school diploma

Herramientas

Hospital information systems

Word processing

Descripción del empleo

Medical University of South Carolina seeks a PRN Patient Admissions Clerk to process preadmission and admission demographics and insurance data, ensuring accuracy in the hospital system and adherence to policies. You will liaison between patients, financial counselors and patient accounting, supporting efficient registration workflows.

Responsibilities include guiding registration, insurance verification, scheduling, handling escalations, and contributing to training and quality audits to