Patient Access & Registration Specialist

Cape Fear Valley Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, North Carolina, seeks a patient admissions registrar to obtain accurate demographic, financial and clinical information for admissions and registrations while exhibiting warmth and responsiveness to patients, families and staff.

Major duties include entering patient demographics, explaining the hospital’s collection policy, collecting outstanding balances and deposits, verifying insurance benefits and obtaining prior authorizations when required.

Qualifications

• Proficiency in reading, writing and speaking English.
• Experience with insurance/clerical tasks is preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Query EAD and enter patient demographics in computer system to obtain accurate patient medical record and account number.
• Communicate hospital collection policy and collect outstanding balances, deposits and point-of-service payments.
• Verify insurance benefits and obtain pre-authorizations as required.
• Verify Medicare diagnoses for compliance and obtain ABNs as necessary.
• Obtain physician orders to support services rendered.
• Coordinate patient placement through bed control functions.
• Assist insurance companies, physician offices and other departments with patient information.

Skills

English proficiency

Data entry

Customer service

Communication skills

Critical thinking

Multitasking

Phone support

Dexterity

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

Cape Fear Valley Medical Center in Fayetteville, North Carolina, seeks a patient admissions registrar to obtain accurate demographic, financial and clinical information for admissions and registrations while exhibiting warmth and responsiveness to patients, families and staff.

Major duties include entering patient demographics, explaining the hospital’s collection policy, collecting outstanding balances and deposits, verifying insurance benefits and obtaining prior authorizations when required.