Patient Access Specialist: Registration & Care Coordination

Onslow Memorial Hospital; Jacksonville (NC); On-site; USD 23,000 - 30,000; Full time

Job summary

Onslow Memorial Hospital in Jacksonville, NC is seeking a full-time Patient Access Clerk to register patients for in-house admissions, outpatient services, ER, surgeries and OB care, while maintaining patient flow and providing courteous service.

Responsibilities include insurance verification, data entry, protecting PHI, and collecting at the point of service, with a focus on professionalism and patient privacy across all age groups.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year in healthcare or 1 year in customer service.

Responsibilities

• Register patients accurately for in-house admissions, outpatient services, ER, surgeries and OB care.
• Perform insurance verification and data entry.
• Handle PHI and ensure privacy and security of patient information.
• Collect at the point of service and support patient relations and satisfaction.
• Maintain patient flow and provide courteous service to internal and external customers.
• Adhere to Code of Conduct and work collaboratively with team.

Skills

Customer service

Data entry

PHI handling

Insurance verification

Education

High School Graduate or Equivalent

Job description

Onslow Memorial Hospital in Jacksonville, NC is seeking a full-time Patient Access Clerk to register patients for in-house admissions, outpatient services, ER, surgeries and OB care, while maintaining patient flow and providing courteous service.

Responsibilities include insurance verification, data entry, protecting PHI, and collecting at the point of service, with a focus on professionalism and patient privacy across all age groups.