Patient Access & Registration Specialist

UMass Memorial Health; Worcester (MA); On-site; USD 27,000 - 37,000; Part time

Job summary

UMass Memorial Health in Worcester, MA, is seeking a Registration Services professional to support patient admissions and ensure accurate data capture. You will collect demographic and insurance information, verify coverage, and coordinate scheduling for radiology, labs and other services.

The role emphasizes strong data-entry skills, excellent customer service, and the ability to work in a busy hospital environment. A High School Diploma is required, with preferred healthcare-related education.

Qualifications

• Proficient data-entry skills with attention to detail.
• Strong customer service skills (verbal and written).
• Ability to navigate Windows-based systems.

Responsibilities

• Register patients by entering demographic and insurance data into the scheduling system.
• Verify insurance coverage and arrange pre-authorizations as required.
• Obtain and verify workman’s comp and auto coverage when needed.
• Schedule radiology, lab and basic ancillary service appointments.
• Collect patient liabilities and ensure paperwork is complete prior to service.

Skills

Data entry

Customer service

Computer skills

English proficiency

Education

High School Diploma

Associate Degree or certificate in Healthcare

Job description

UMass Memorial Health in Worcester, MA, is seeking a Registration Services professional to support patient admissions and ensure accurate data capture. You will collect demographic and insurance information, verify coverage, and coordinate scheduling for radiology, labs and other services.

The role emphasizes strong data-entry skills, excellent customer service, and the ability to work in a busy hospital environment. A High School Diploma is required, with preferred healthcare-related education.