Emergency Department Registration Specialist

HAHHH; Marlborough (MA); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Marlborough is seeking a Registration Specialist to enter lab, radiology and related appointments, schedule patients across providers, verify demographics and insurance, and collect patient liabilities prior to service.

The role requires a high school diploma, weekend/holiday availability, and EPIC training in Worcester; hours 3:00pm–11:30pm with potential signing bonus eligibility during interview.

Qualifications

• High School Diploma is required; Associate or Bachelor’s Degree in Business or Healthcare field preferred.
• Must be able to work every other weekend and holidays; available for first and second shift training.
• EPIC training classes are in Worcester for the first two weeks (8am–4:30pm).
• Hours are typically 3:00pm–11:30pm; schedules may vary by departmental need.

Responsibilities

• Enter Lab, Radiology and basic ancillary service appointments to schedules.
• Schedule patients for treatment and services across multiple providers and campuses.
• Coordinate provision of multiple services to patients.
• Verify and update patient insurance and demographic data; obtain referrals and authorizations.
• Collect patient liabilities prior to or on the date of service.
• Inform patients about preparation for procedures and send information packets.

Skills

Communication skills

Education

High School Diploma

Associate or Bachelor’s Degree in Business or Healthcare (preferred)

Tools

EPIC training

Job description

UMass Memorial Health in Marlborough is seeking a Registration Specialist to enter lab, radiology and related appointments, schedule patients across providers, verify demographics and insurance, and collect patient liabilities prior to service.

The role requires a high school diploma, weekend/holiday availability, and EPIC training in Worcester; hours 3:00pm–11:30pm with potential signing bonus eligibility during interview.