Patient Access & Registration Specialist

Advocate Health; Wisconsin; On-site; USD 27,000 - 41,000; Full time

Job summary

Advocate Health seeks an Administrative Associate for the AMG Edgerton Immediate Care location. You will create initial electronic health records, verify patient identities, and register patients while collecting demographics and insurance details. The role emphasizes HIPAA compliance, accuracy, and strong customer service.

You may schedule appointments, explain insurance basics, and support billing communications, contributing to a smooth patient experience in a fast-paced setting.

Qualifications

• Demonstrates Advocate Health values and behaves professionally.
• Ability to work in a high-stress area with deadlines and interruptions.
• Strong attention to detail and accuracy.

Responsibilities

• Create the initial electronic health record and verify patient identifiers to ensure safety.
• Check in/register patients, collect demographics, insurance data, and co-pays.
• Explain insurance coverage and discuss financial responsibilities with patients.
• Schedule appointments, manage cancellations, recalls, and follow-ups.
• Maintain HIPAA compliance and confidentiality; assist with patient portal support.

Skills

HIPAA knowledge

Customer service

Communication

Attention to detail

Organizational skills

Multitasking

Problem solving

Interpersonal skills

Computer systems

Typing skills

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

Advocate Health seeks an Administrative Associate for the AMG Edgerton Immediate Care location. You will create initial electronic health records, verify patient identities, and register patients while collecting demographics and insurance details. The role emphasizes HIPAA compliance, accuracy, and strong customer service.

You may schedule appointments, explain insurance basics, and support billing communications, contributing to a smooth patient experience in a fast-paced setting.