Patient Access & Registration Specialist

Mercy Health System; Wisconsin; Presencial; USD 24.000 - 36.000; Jornada completa

Descripción de la vacante

Mercyhealth in Wisconsin seeks an Experienced Healthcare Patient Access Representative to manage ER/urgent care registrations, insurance verification, and billing with compassion in a fast-paced setting. You will greet patients, collect payments, input demographics into EPIC, verify coverage, and support care teams while upholding privacy and accuracy.

Strong customer service, teamwork, and problem-solving are essential as you balance schedules, adapt to changes, and maintain compliant records.

Formación

• Graduate of high school or equivalent preferred.
• One to two years customer service experience required.
• Knowledge of third-party payors preferred.
• Medical terminology preferred.

Responsabilidades

• Greet patients and assist with check-in and registration.
• Verify insurance information and collect co-pays.
• Enter demographic, guarantor, and billing data in EPIC.
• Maintain privacy and accurate medical records.
• Balance cash drawer and handle payments.

Conocimientos

Patient intake

Insurance verification

Billing support

Customer service

Teamwork

Educación

High school diploma or equivalent

Herramientas

EPIC EMR

Descripción del empleo

Mercyhealth in Wisconsin seeks an Experienced Healthcare Patient Access Representative to manage ER/urgent care registrations, insurance verification, and billing with compassion in a fast-paced setting. You will greet patients, collect payments, input demographics into EPIC, verify coverage, and support care teams while upholding privacy and accuracy.

Strong customer service, teamwork, and problem-solving are essential as you balance schedules, adapt to changes, and maintain compliant records.