Patient Registrar: Fast-Paced Care Access & Scheduling

Mercy Health System Corporation; Janesville (WI); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Parity with Mercyhealth benefits

Job summary

Mercyhealth is seeking a part-time patient registration specialist in Wisconsin to register and admit patients for ER, urgent care, and outpatient visits. You will verify demographics, insurance, and billing information while using EPIC to ensure accurate records and patient privacy.

The role emphasizes excellent customer service and timely care. Responsibilities include collecting payments, maintaining cash drawer accuracy, and coordinating scheduling to optimize patient flow across

Qualifications

• High school diploma or equivalent required
• 1–2 years of customer service experience preferred
• Knowledge of medical terminology is preferred

Responsibilities

• Greet patients and visitors, register and admit them for ER, urgent care, and outpatient visits.
• Verify patient information and insurance details with accuracy.
• Enter data into the electronic medical record (EPIC) and maintain privacy.
• Collect copays and payments; balance cash drawer and report discrepancies.
• Provide exceptional service, resolve concerns, and support timely care.
• Assist with scheduling and coordinating patient flow across departments

Skills

Customer service

Medical terminology

Attention to detail

EPIC knowledge

Education

High school diploma or equivalent

Tools

EPIC

Job description

Mercyhealth is seeking a part-time patient registration specialist in Wisconsin to register and admit patients for ER, urgent care, and outpatient visits. You will verify demographics, insurance, and billing information while using EPIC to ensure accurate records and patient privacy.

The role emphasizes excellent customer service and timely care. Responsibilities include collecting payments, maintaining cash drawer accuracy, and coordinating scheduling to optimize patient flow across