Patient Access & Registration Specialist

adventhealth; United States; On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Castle Rock, Colorado seeks a Guest Services/Registration specialist to welcome patients, collect and verify demographics and insurance data, and ensure accurate entry into systems. You will coordinate with clinical teams to keep operations smooth and care accessible.

The role emphasizes accurate financial assessments, eligibility checks, and timely patient communication to support seamless discharge and reimbursement.

Qualifications

• Associate degree or higher in health services administration or related medical/business field.
• High School diploma or equivalent required.
• 1+ year in customer service or medical office with terminology knowledge.

Responsibilities

• Register patients for services and verify demographics, insurance, and billing information.
• Enter patient data accurately into appropriate systems and assist with scheduling and discharge processes.
• Communicate financial information, eligibility and benefits to patients and team members.
• Support clinical partners with open communication between departments to improve patient experience.
• Provide education to patients about test locations, portal use, and follow-up actions.

Skills

Customer service

Communication

Medical terminology

Data entry

Education

Associate degree in Health Services Administration

High School Diploma or Equivalent

Job description

AdventHealth in Castle Rock, Colorado seeks a Guest Services/Registration specialist to welcome patients, collect and verify demographics and insurance data, and ensure accurate entry into systems. You will coordinate with clinical teams to keep operations smooth and care accessible.

The role emphasizes accurate financial assessments, eligibility checks, and timely patient communication to support seamless discharge and reimbursement.