Patient Access & Registration Specialist

Community Health Network; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, financial clearance, check-ins, scheduling, and insurance verification. The APAR will ensure accurate demographics, benefits data, and CMS-compliant coverage information while supporting smooth workflows across the network.

Responsibilities include managing admissions/registrations, utilizing the EPIC system to pre-register patients, and

Qualifications

• High School Diploma or GED High School diploma or GED equivalent (Required)
• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timed manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with CMS standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Responsibilities

• Be the first contact for visitors and handle customer service, patient registration, and financial clearance.
• Ensure smooth workflows and adherence to guidelines, preparing patients administratively and financially for visits.

Skills

Customer service

Attention to detail

Medical terminology

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, financial clearance, check-ins, scheduling, and insurance verification. The APAR will ensure accurate demographics, benefits data, and CMS-compliant coverage information while supporting smooth workflows across the network.

Responsibilities include managing admissions/registrations, utilizing the EPIC system to pre-register patients, and