Patient Access & Registration Specialist

Community Health Network; Anderson (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, check-ins, scheduling, payment collection, and insurance verification. The APAR ensures compliant workflows and prepares patients administratively for visits across the network.

The role emphasizes front-office duties with emphasis on CMS standards, EHR accuracy, and accurate demographic and financial data entry to secure payment for services,

Qualifications

• High School Diploma or GED required.
• 1+ years healthcare office experience preferred.
• Proficient in inpatient, outpatient, and emergency admissions registrations.
• Completes Admissions, Discharges, and Transfers timely.
• Ability to monitor and perform patient hospital/ambulatory movement.
• Uses EPIC work queue to pre-register scheduled patients.
• Verifies medical necessity per CMS standards and communicates coverage details to patients.
• Accurately identifies and enters patient demographics, insurance, and financial information.
• Gathers and verifies confidential health and financial information to assure payment for services.
• Confirms completeness of the electronic health record (EHR) and makes necessary changes.

Responsibilities

• Front-office and back-office responsibilities across the network.
• Handle patient check-ins, scheduling, and financial clearance.
• Support accurate patient registration and insurance verification.
• Maintain compliant workflows and prepare patients administratively for visits.

Skills

Customer service

Healthcare office experience

Registration/Admissions

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, check-ins, scheduling, payment collection, and insurance verification. The APAR ensures compliant workflows and prepares patients administratively for visits across the network.

The role emphasizes front-office duties with emphasis on CMS standards, EHR accuracy, and accurate demographic and financial data entry to secure payment for services,