Patient Access Specialist - Admissions & Data

MUSC Health; Columbia (SC); On-site; USD 19,000 - 30,000; Full time

Job summary

Medical University Hospital Authority (MUHA) in Columbia, SC seeks a PRN Patient Access Clerk to process preadmission and admission demographics and insurance data, entering information into the hospital system and ensuring data quality.

You will liaise with patients, financial counselors and hospital accounting, supporting registration and scheduling while ensuring compliance with state, federal, and MUSC policies.

Qualifications

• High school diploma with 1 year experience in customer service, health care or a business related field.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Assist Patient Access Representative staff with registration procedures and insurance verification.
• Serve as SME in patient access workflows, policies, and procedures.
• Coordinate patient flow and scheduling for registration, appointments, and check-in.
• Handle escalated inquiries and resolve issues to improve patient satisfaction.
• Collaborate with clinical departments to address care needs and scheduling conflicts.
• Conduct quality assurance audits of registration data and insurance information.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma

Tools

Hospital information systems

Word processing

Job description

Medical University Hospital Authority (MUHA) in Columbia, SC seeks a PRN Patient Access Clerk to process preadmission and admission demographics and insurance data, entering information into the hospital system and ensuring data quality.

You will liaise with patients, financial counselors and hospital accounting, supporting registration and scheduling while ensuring compliance with state, federal, and MUSC policies.