Patient Access & Registration Specialist

Medical University of South Carolina; Summerville (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

The Medical University of South Carolina seeks a courteous Patient Access Clerk to greet patients, collect demographics and insurance information, and schedule appointments by phone or in person. You will help ensure a positive experience and efficient clinic flow.

Duties include updating records, handling co-pays, processing registrations, and supporting billing workflows while maintaining confidentiality.

Qualifications

• High school diploma or GED is required.
• At least 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Interpersonal communication

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

The Medical University of South Carolina seeks a courteous Patient Access Clerk to greet patients, collect demographics and insurance information, and schedule appointments by phone or in person. You will help ensure a positive experience and efficient clinic flow.

Duties include updating records, handling co-pays, processing registrations, and supporting billing workflows while maintaining confidentiality.