Patient Access & Registration Specialist

musc; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

University Medical Associates (UMA) at MUSC seeks an Employee to greet patients, collect demographics and insurance data, and manage the registration workflow. The role supports clinic efficiency, processes payments, and coordinates referrals with care team members in a fast-paced environment.

With a high school diploma and at least one year of customer service experience, you will interact with diverse patients while upholding confidentiality and regulatory standards.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience preferred.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Greet patients and families in person or by phone and enhance their experience.
• Obtain and update demographic and insurance information for patients.
• Meet productivity metrics during pre-registration and registration processes.
• Complete all forms for visits and verification and payment workflows; discuss funding sources.
• Provide excellent customer service and coordinate scheduling and referrals with care teams.

Skills

Customer service

Scheduling

Registration process

Education

High school diploma or equivalent

Tools

Hospital information systems

Job description

University Medical Associates (UMA) at MUSC seeks an Employee to greet patients, collect demographics and insurance data, and manage the registration workflow. The role supports clinic efficiency, processes payments, and coordinates referrals with care team members in a fast-paced environment.

With a high school diploma and at least one year of customer service experience, you will interact with diverse patients while upholding confidentiality and regulatory standards.