Patient Access & Scheduling Specialist

musc; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

University Medical Associates (UMA) is seeking an on-site Patient Registrar to greet patients and families, schedule appointments, verify demographics and insurance, and record accurate financial data to support clinic efficiency. Responsibilities include collecting co-pays and balances, maintaining confidentiality, coordinating referrals, and providing courteous customer service amid a diverse care team.

A high school diploma or GED and at least one year in customer service are required;

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience required.
• Experience with hospital information systems or word processing preferred.
• Ability to interpret and apply financial procedures and regulations preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Interpersonal skills

Communication

Education

High school diploma or GED

Tools

Hospital Information Systems

Job description

University Medical Associates (UMA) is seeking an on-site Patient Registrar to greet patients and families, schedule appointments, verify demographics and insurance, and record accurate financial data to support clinic efficiency. Responsibilities include collecting co-pays and balances, maintaining confidentiality, coordinating referrals, and providing courteous customer service amid a diverse care team.

A high school diploma or GED and at least one year in customer service are required;