Patient Access & Registration Specialist

THOM Thomas Hospitals; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

WVU Medicine is seeking an organized Registration Clerk to collect patient demographics, insurance details, and payments, while coordinating with clinical staff to ensure efficient service flow. You will process pre-certifications and maintain documentation for privacy and consent.

This role requires attention to detail and strong customer service in a hospital setting. The position includes handling deposits, balancing daily receipts, and verifying orders; you may also assist with screenings

Qualifications

• High school diploma or equivalent.
• Must pass state criminal background check and federal (if applicable) background checks for regulated areas.

Responsibilities

• Obtain demographic, billing, and insurance information from patient/family and enter into registration and billing systems, providing information on insurance and hospital procedures.
• Assist with pre-certification and authorizations for managed care as needed.
• Prepare consent forms and notices of privacy practices, obtain signatures and electronic consent for treatment and financial obligations.
• Collect deposits, co-payments, deductibles, and patient payments; issue receipts and document payments.
• Prepare patient armbands for identification.
• Balance daily receipts and cash drawers; follow up on system flags for accounts as needed.
• Initiate screenings and gather information for coverage; complete necessary paperwork.
• Perform medical necessity checks and complete Advanced Beneficiary Notice as needed.
• Schedule, reschedule, or cancel patients according to hospital workflows.
• Check order completeness and validate orders against scheduled services.

Education

High school diploma or equivalent

Job description

WVU Medicine is seeking an organized Registration Clerk to collect patient demographics, insurance details, and payments, while coordinating with clinical staff to ensure efficient service flow. You will process pre-certifications and maintain documentation for privacy and consent.

This role requires attention to detail and strong customer service in a hospital setting. The position includes handling deposits, balancing daily receipts, and verifying orders; you may also assist with screenings