Patient Access & Registration Specialist

Carolinas Medical Center; United States; On-site; USD 29,000 - 43,000; Full time

Job summary

Carolinas Medical Center in South Suburban IL seeks a Full-time Registration Specialist to manage patient intake, verify demographics and insurance, and collect co-pays.

The role emphasizes HIPAA compliance, accurate data entry, and excellent customer service in a busy healthcare setting. Schedule is 11:00pm–7:30am with rotating weekends and holidays, 40 hours per week. EPIC experience is a plus.

Qualifications

• High school graduate required.
• Experience not required.
• Ability to handle high workloads in a fast-paced environment.

Responsibilities

• Create initial electronic health record and verify patient identity.
• Check in/register patients; collect demographics, insurance, and co-pays.
• Explain financial obligations and refer to Financial Advocates when needed.
• Greet patients, answer calls, provide directions, and coordinate transportation.

Skills

Customer service

HIPAA compliance

Communication skills

Multitasking

Attention to detail

Conflict resolution

Education

High School Diploma

Tools

EPIC

Insurance verification tools

Microsoft Office

Job description

Carolinas Medical Center in South Suburban IL seeks a Full-time Registration Specialist to manage patient intake, verify demographics and insurance, and collect co-pays.

The role emphasizes HIPAA compliance, accurate data entry, and excellent customer service in a busy healthcare setting. Schedule is 11:00pm–7:30am with rotating weekends and holidays, 40 hours per week. EPIC experience is a plus.