Patient Access & Registration Specialist

Carolinas Medical Center; Sheboygan (WI); On-site; USD 29,000 - 43,000; Full time

Job summary

Carolinas Medical Center in Sheboygan County, WI is seeking a patient Registration Specialist to support the revenue cycle. The role handles patient check-in, insurance verification, data accuracy, and cash collection with a focus on courteous service.

You will greet patients, verify demographics, explain co-pays, and navigate EPIC electronic medical records to support timely billing and smooth patient flow. Normal days are 38 hours weekly, with shift variations.

Qualifications

• High School Diploma required.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment with interruptions.

Responsibilities

• Register patients and collect demographic, guarantor, and insurance information.
• Discuss and collect co-pays and other out-of-pocket responsibilities.
• Explain test preparations and patient arrival times to ensure smooth flow.
• Greet patients, provide information, and assist with transportation or interpreter needs.
• Monitor electronic health record queues and support billing processes.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Teamwork

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Excel

Job description

Carolinas Medical Center in Sheboygan County, WI is seeking a patient Registration Specialist to support the revenue cycle. The role handles patient check-in, insurance verification, data accuracy, and cash collection with a focus on courteous service.

You will greet patients, verify demographics, explain co-pays, and navigate EPIC electronic medical records to support timely billing and smooth patient flow. Normal days are 38 hours weekly, with shift variations.