Patient Access & Registration Specialist

Carolinas Medical Center; Cornelius (NC); On-site; USD 29,000 - 43,000; Full time

Job summary

Carolinas Medical Center in Lake Norman NC Arrival department is seeking a full-time Revenue Cycle Associate to manage patient registration and billing intake during the 3:00 PM to 11:30 PM shifts, with Thursdays off and every other weekend.

The role involves collecting demographics, verifying insurance, collecting co-pays, and guiding patients through financial responsibilities while maintaining HIPAA compliance and accurate electronic health records.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Ability to handle high-volume tasks with accuracy.
• Knowledge of HIPAA and patient privacy laws.

Responsibilities

• Create and verify initial electronic health records for new patients.
• Check in and register patients; collect demographics and insurance data.
• Explain financial obligations and assist with payments.
• Maintain HIPAA-compliant handling of confidential information.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

HIPAA compliance

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Job description

Carolinas Medical Center in Lake Norman NC Arrival department is seeking a full-time Revenue Cycle Associate to manage patient registration and billing intake during the 3:00 PM to 11:30 PM shifts, with Thursdays off and every other weekend.

The role involves collecting demographics, verifying insurance, collecting co-pays, and guiding patients through financial responsibilities while maintaining HIPAA compliance and accurate electronic health records.