Patient Access & Registration Specialist

Houstonmethodistcareers; Tennessee; On-site; USD 36,000 - 48,000; Full time

Job summary

Houston Methodist Willowbrook Hospital is seeking a Patient Access Associate to collect and verify demographic and insurance data in the EHR at entry points of the facility.

Responsibilities include cashiering duties, ensuring accurate cash handling, and verifying medical necessity in line with EMTALA guidelines and HIPAA compliance. Strong customer service and communication skills are essential in a fast-paced hospital setting.

Qualifications

• High School diploma or equivalent required.
• Two years of experience in a strong customer service environment.
• One year of hospital registration experience preferred.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Obtain and record accurate demographic and insurance information.
• Explain consent forms and obtain signatures.
• Post and receipt patient payments and balance cash drawer.
• Maintain HIPAA compliance and protect patient information.

Skills

Customer service

Communication

Multitasking

English proficiency

Problem solving

Calm under pressure

Computer literacy

Detail oriented

Education

High School diploma or equivalent

Job description

Houston Methodist Willowbrook Hospital is seeking a Patient Access Associate to collect and verify demographic and insurance data in the EHR at entry points of the facility.

Responsibilities include cashiering duties, ensuring accurate cash handling, and verifying medical necessity in line with EMTALA guidelines and HIPAA compliance. Strong customer service and communication skills are essential in a fast-paced hospital setting.