Patient Access & Registration Specialist

Houstonmethodistcareers; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Associate to collect and enter accurate demographic and insurance information in the EHR for patients at various entry points. The role includes cashiering duties and ensuring timely collection of co-pays, deductibles and co-insurance while maintaining compliance with EMTALA and HIPAA.

The position emphasizes strong customer service, effective communication with patients and staff, and the ability to work calmly under pressure while adhering to

Qualifications

• High School diploma or equivalent required.
• Two years of experience in a strong customer service environment.
• One year of registration experience in a hospital environment preferred.

Responsibilities

• Obtains and records accurate demographic and insurance information for patients.
• Performs cashiering and collects co-pays, deductibles and co-insurance.
• Ensures HIPAA privacy and security in handling patient information.
• Explains consent forms and obtains signatures as needed.
• Maintains accurate cash drawers and posts payments.

Skills

Customer service

Communication skills

EHR navigation

Cash handling

HIPAA compliance

Education

High School diploma or equivalent

Tools

EHR systems

Job description

Houston Methodist is seeking a Patient Access Associate to collect and enter accurate demographic and insurance information in the EHR for patients at various entry points. The role includes cashiering duties and ensuring timely collection of co-pays, deductibles and co-insurance while maintaining compliance with EMTALA and HIPAA.

The position emphasizes strong customer service, effective communication with patients and staff, and the ability to work calmly under pressure while adhering to