Patient Access & Registration Specialist

Houstonmethodistcareers; Houston, Northern (TX, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Associate to collect and enter accurate demographic and insurance information in the EHR at various entry points. The role includes cashiering duties, ensuring hospital accounts are secure and patient payments are collected according to policy.

The position requires strong customer service, clear communication, and the ability to perform under pressure while maintaining HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Two years of customer service experience.
• One year of hospital registration experience preferred.

Responsibilities

• Obtain and enter accurate demographic/insurance data in the EHR.
• Perform cashiering duties and collect co-pays/deductibles/co-insurance.
• Ensure compliance with EMTALA and HIPAA requirements while assisting patients.

Skills

Customer service

Communication

Cash handling

Attention to detail

Multi-tasking

HIPAA awareness

Education

High school diploma

Tools

EHR systems

Cash register systems

Job description

Houston Methodist is seeking a Patient Access Associate to collect and enter accurate demographic and insurance information in the EHR at various entry points. The role includes cashiering duties, ensuring hospital accounts are secure and patient payments are collected according to policy.

The position requires strong customer service, clear communication, and the ability to perform under pressure while maintaining HIPAA compliance.