Patient Access & Scheduling Specialist

Medical University of South Carolina; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Medical University of South Carolina seeks a friendly, detail-oriented patient access representative. You will greet patients, schedule appointments, collect co-pays, verify demographics and insurance, and maintain confidentiality. Prior experience in a hospital setting supports success in this role.

The position emphasizes accurate data entry, efficient workflow, and positive patient experiences within MUSC’s integrated care teams.

Qualifications

• 1 year of customer service experience preferred.
• Ability to interpret and apply financial procedures and regulations.

Responsibilities

• Greet patients and families in person or by phone.
• Schedule appointments and referrals to optimize clinic flow.
• Collect co-pays and prior balances from patients.
• Update demographic and insurance information accurately.
• Complete registration and pre-registration steps for visits.

Skills

Customer service

Scheduling

Pre-registration

Registration

Demographic data

Insurance information

Financial information

Confidentiality

Education

High school diploma or GED

Job description

Medical University of South Carolina seeks a friendly, detail-oriented patient access representative. You will greet patients, schedule appointments, collect co-pays, verify demographics and insurance, and maintain confidentiality. Prior experience in a hospital setting supports success in this role.

The position emphasizes accurate data entry, efficient workflow, and positive patient experiences within MUSC’s integrated care teams.