Patient Access & Registration Specialist

Ochsner Health System; Shreveport (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health System seeks a courteous Patient Access Representative in Shreveport, LA. You will greet patients, initiate scheduling, and complete check-in/admission procedures to support efficient patient flow.

You will verify demographics and assist with insurance verification to ensure accurate records and reimbursement. Responsibilities include handling point-of-service collections, patient interactions, and cross-training across payer types.

Qualifications

• High school diploma or equivalent is required; associate’s degree preferred.
• Experience in hospital, clinic, or medical office settings is preferred.

Responsibilities

• Greet patients and guests courteously, via phone or in person.
• Initiate scheduling or complete check-in/admission for patients.
• Verify patient identification and demographic data for the medical record.
• Assist with insurance verification through electronic, phone, or web tools.

Skills

Customer service

Verbal communication

Written communication

Data entry

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows applications

Insurance verification systems

Job description

Ochsner Health System seeks a courteous Patient Access Representative in Shreveport, LA. You will greet patients, initiate scheduling, and complete check-in/admission procedures to support efficient patient flow.

You will verify demographics and assist with insurance verification to ensure accurate records and reimbursement. Responsibilities include handling point-of-service collections, patient interactions, and cross-training across payer types.