Patient Access & Care Coordinator I

Carolinas Medical Center; Kannapolis (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Carolinas Medical Center in Kannapolis, NC is seeking a part-time Revenue Cycle Clerk to support patient registration and billing processes. You will create the initial electronic health record, verify demographics and insurance, and collect co-pays while maintaining HIPAA standards.

The role requires strong customer service, attention to detail, and ability to work in a fast-paced setting. Training is provided for electronic systems and payment procedures.

Qualifications

• High school diploma required.
• Experience in healthcare administration preferred.
• HIPAA compliance knowledge.
• Strong attention to detail and accuracy.
• Ability to handle high-stress situations.

Responsibilities

• Create initial electronic health record foundation for patient charts.
• Check in and register patients; collect insurance and demographic info.
• Discuss and collect co-pays; ensure timely payment and protect confidentiality.
• Explain insurance coverage to patients and refer to Financial Advocates when needed.
• Manage patient queues in electronic health record systems.
• Provide excellent customer service and assist with transportation or interpreter services.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Cash handling

Job description

Carolinas Medical Center in Kannapolis, NC is seeking a part-time Revenue Cycle Clerk to support patient registration and billing processes. You will create the initial electronic health record, verify demographics and insurance, and collect co-pays while maintaining HIPAA standards.

The role requires strong customer service, attention to detail, and ability to work in a fast-paced setting. Training is provided for electronic systems and payment procedures.