Patient Access & Registration Specialist

Scripps Health; San Diego (CA); On-site; USD 36,000 - 47,000; Full time

Job summary

Scripps Memorial Hospital La Jolla in San Diego is hiring a patient services specialist to manage scheduling, check-in/out, insurance verification and billing inquiries. You will interact with patients, payers and providers to gather and verify information and ensure accurate demographic and insurance data.

The role emphasizes strong customer service, math skills, and problem solving in a busy hospital setting.

Qualifications

• Must be able to demonstrate proficiency of computer applications.
• Excellent communication and customer service skills.
• Strong organizational and analytical skills; able to identify and solve problems.
• Ability to adapt, prioritize and meet deadlines.
• Knowledge of medical terminology and billing guidelines is a plus.

Responsibilities

• Interact with patients, payers and providers to gather and manage information for programmatic qualifications and registrations.
• Schedule and reschedule appointments, verify coverage and collect patient responsibility.
• Ensure accurate demographic and insurance information; prepare end of day reporting and payment reconciliation.
• Assist with price estimates, eligibility and financial assistance information as needed.

Skills

Computer proficiency

Customer service

Communication skills

Organizational skills

Problem solving

Deadline oriented

Education

Healthcare/medical office experience

Job description

Scripps Memorial Hospital La Jolla in San Diego is hiring a patient services specialist to manage scheduling, check-in/out, insurance verification and billing inquiries. You will interact with patients, payers and providers to gather and verify information and ensure accurate demographic and insurance data.

The role emphasizes strong customer service, math skills, and problem solving in a busy hospital setting.