Patient Access & Registration Specialist

Allegheny Clinic; Pittsburgh (Allegheny County); On-site; USD 32,000 - 54,000; Full time

Job summary

Allegheny Health Network is seeking a patient access/registration professional to support bedside scheduling, admission, and financial clearance. You will verify demographics and insurance, collect balances, and coordinate with the financial advocacy resources as needed.

The role emphasizes empathy, attention to detail, and the ability to remain calm under pressure in a high-acuity environment. Prior healthcare or customer service experience is preferred.

Qualifications

• High School/GED or equivalent; 1–3 months related experience.
• Experience operating a PC and using software applications.
• One year related experience preferred in medical, financial services, or demanding customer service environment.

Responsibilities

• Conducts scheduling, registration, and admitting functions at bedside and verifies insurance information.
• Calculates estimates of patient liabilities and posts payments in the ADT system.
• Delivers a positive patient experience and maintains confidentiality and accuracy in registration.

Skills

Communication

Empathy

Multitasking

Attention to detail

Customer service

Education

High School/GED

1–3 months related experience

Tools

PC skills

Job description

Allegheny Health Network is seeking a patient access/registration professional to support bedside scheduling, admission, and financial clearance. You will verify demographics and insurance, collect balances, and coordinate with the financial advocacy resources as needed.

The role emphasizes empathy, attention to detail, and the ability to remain calm under pressure in a high-acuity environment. Prior healthcare or customer service experience is preferred.