Emergency Department Patient Access Specialist

Highmark Health Company; Federal Hill (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Allegheny Health Network seeks a patient registration team member to perform scheduling, registration, and admitting duties at the bedside. You will verify demographics and insurance details, collect information for billing, and help connect patients with financial counseling.

A strong focus on accuracy and patient communication is essential. The role supports positive patient experiences, maintains confidentiality, and adheres to HIPAA guidelines and AHN privacy policies.

Qualifications

• High school diploma or GED required; 1–3 months related experience or training preferred.
• Experience operating a PC and using software applications.
• Experience in medical, financial services, or customer service settings is preferred.

Responsibilities

• Conducts scheduling, registration, and admitting functions at bedside.
• Validates patient demographics and insurance information; verifies eligibility.
• Collects data for billing and reconciliation; identifies patient financial responsibilities.
• Delivers positive patient experience and protects patient confidentiality.
• Adheres to HIPAA and organizational privacy policies and procedures.

Skills

Customer service

Computer usage

Communication

Medical terminology

Education

High School / GED

1–3 months related experience

Tools

ADT system

Electronic Health Record

Job description

Allegheny Health Network seeks a patient registration team member to perform scheduling, registration, and admitting duties at the bedside. You will verify demographics and insurance details, collect information for billing, and help connect patients with financial counseling.

A strong focus on accuracy and patient communication is essential. The role supports positive patient experiences, maintains confidentiality, and adheres to HIPAA guidelines and AHN privacy policies.