Patient Access & Financial Clearance Specialist

Highmark Health Company; Coal Valley (PA); On-site; USD 22,000 - 33,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access specialist to support scheduling, preregistration, financial clearance, and authorization processes. You will verify benefits, collect information, and help patients understand their financial responsibilities while delivering a positive first impression.

The role emphasizes accuracy, customer service, and collaboration with physicians, payors, and care teams to ensure timely, compliant billing and patient experience.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Experience in a healthcare call center or revenue cycle preferred.

Responsibilities

• Performs scheduling and preregistration tasks.
• Verifies insurance information and authorization/ referral requirements.
• Calculates patient liabilities and collects payments.
• Delivers positive patient experience and maintains relationships with stakeholders.
• Maintains productivity and suggests efficiency improvements.
• Follows organizational policies and completes required trainings.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

PC literacy

Education

High School Diploma or GED

Associate's Degree (preferred)

Job description

Allegheny Health Network is seeking a Patient Access specialist to support scheduling, preregistration, financial clearance, and authorization processes. You will verify benefits, collect information, and help patients understand their financial responsibilities while delivering a positive first impression.

The role emphasizes accuracy, customer service, and collaboration with physicians, payors, and care teams to ensure timely, compliant billing and patient experience.