Patient Access Specialist - Scheduling & Billing

Highmark Health Company; Pittsburgh (Allegheny County); On-site; USD 34,000 - 48,000; Full time

Job summary

Allegheny Health Network in Pittsburgh seeks a Patient Access role to handle scheduling, registration, and admitting at bedside. You will verify insurance, secure authorizations, and assist with financial clearance while accurately collecting data for billing.

Ideal candidates have strong attention to detail, excellent communication, and the ability to stay calm in a high-acuity environment. This role supports AHN patients and collaborates with healthcare teams.

Qualifications

• Requires HS diploma or GED; healthcare or customer service experience preferred.
• Experience with data entry and basic clerical tasks in a fast-paced environment.
• Familiarity with medical terminology and insurance processes is a plus.

Responsibilities

• Perform scheduling, registration, and admitting at bedside.
• Verify insurance information via payor contacts and electronic resources.
• Collect and update data to ensure timely and accurate bill submission, including workers' comp and motor vehicle claims.
• Identify patient financial responsibilities, calculate estimates, and collect liabilities.
• Maintain patient confidentiality and accurate registration during system downtime.

Skills

Customer service

Data entry

Communication

Multitasking

Education

High School Diploma or GED

Tools

EHR system (Epic)

ADT system

Insurance verification tools

Job description

Allegheny Health Network in Pittsburgh seeks a Patient Access role to handle scheduling, registration, and admitting at bedside. You will verify insurance, secure authorizations, and assist with financial clearance while accurately collecting data for billing.

Ideal candidates have strong attention to detail, excellent communication, and the ability to stay calm in a high-acuity environment. This role supports AHN patients and collaborates with healthcare teams.