Patient Access & Registration Specialist

Highmark Health; Wexford (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access/Registration professional to greet patients, verify demographics and insurance details, and collect payments as part of the admission process. You will coordinate with patients, families, and providers to ensure accurate data entry and efficient service.

The role requires crossing the hospital environment, multitasking under pressure, and maintaining confidentiality per HIPAA guidelines; you will document information accurately in the EHR and

Qualifications

• High School/GED required, or 1–3 months related experience and/or training, or equivalent combination of education and experience.
• Experience operating a PC and using software applications.
• Preferred medical terminology and insurance knowledge.

Responsibilities

• Conducts scheduling, registration, and admitting functions independently at bedside, validates patient demographic data, identifies and verifies insurance information through payor contacts via telephone, online resources, or electronic verification systems utilizing accurate plan code and COB order.
• Obtains limited clinical data based on service required.
• Collects and updates data to ensure timely, accurate bill submission including workers compensation and motor vehicle claims.
• Provides or obtains signatures on regulatory paperwork as required.
• Identifies all patient financial responsibilities, calculates estimates, collects liabilities and posts payment transactions as appropriate in the ADT system and performs daily reconciliation.
• Identifies self-pay accounts and documents for follow up by self-pay vendor or financial advocacy department.
• Delivers positive patient experience.

Skills

PC proficiency

Software applications

Education

High School/GED

Related experience/training

Job description

Allegheny Health Network is seeking a Patient Access/Registration professional to greet patients, verify demographics and insurance details, and collect payments as part of the admission process. You will coordinate with patients, families, and providers to ensure accurate data entry and efficient service.

The role requires crossing the hospital environment, multitasking under pressure, and maintaining confidentiality per HIPAA guidelines; you will document information accurately in the EHR and