Patient Access Specialist: Registration & Financial Clearance

Highmark Health Company; Pittsburgh (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

Allegheny Health Network is seeking a patient access specialist to coordinate scheduling, registration, and financial clearance at the bedside. You will verify patient demographics, insurance details, and process registrations while ensuring accurate bill submission for various claims.

You will guide patients through financial responsibilities and liaise with financial advocacy as needed. In this role you will maintain confidentiality, deliver compassionate service, and support team operations

Qualifications

• High School/GED or 1–3 months related experience and/or training.
• Experience operating a PC and using software applications.
• One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment.
• Medical terminology and insurance knowledge (preferred).

Responsibilities

• Scheduling, registration, and admitting at bedside with data verification.
• Collects and updates data for timely bill submission, including workers comp and motor vehicle claims.
• Identifies patient financial responsibilities and postings in the ADT system.
• Delivers positive patient experience while maintaining confidentiality and professional communication.
• Maintains cohesive relationships and remains calm under stress in busy environments.
• Adheres to AHN policies and completes mandatory training.
• Other duties as assigned.

Skills

Customer service experience

Computer literacy

Medical/financial services exposure

Education

High School Diploma or GED

Job description

Allegheny Health Network is seeking a patient access specialist to coordinate scheduling, registration, and financial clearance at the bedside. You will verify patient demographics, insurance details, and process registrations while ensuring accurate bill submission for various claims.

You will guide patients through financial responsibilities and liaise with financial advocacy as needed. In this role you will maintain confidentiality, deliver compassionate service, and support team operations