Patient Access & Registration Specialist

Ochsner Health; Pensacola, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Pensacola, FL seeks a friendly front desk Registration Specialist who greets patients and guests, initiates scheduling, and completes check‑in or admission processes with accuracy and courtesy.

You will verify demographics and insurance, collect co‑pays and balances, perform data entry in EMR systems, and support multiple patient and payer workflows while upholding privacy and regulatory standards.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience with front desk registration or patient access is a plus.
• Familiarity with healthcare billing and insurance concepts is beneficial.

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission processes.
• Input demographic and financial information accurately and verify insurance benefits.
• Discuss financial responsibilities with patients, including co-pays and self-pay amounts.

Education

High School Diploma or equivalent

Associate degree (preferred)

Tools

EMR systems

Microsoft Office

Job description

Ochsner Health in Pensacola, FL seeks a friendly front desk Registration Specialist who greets patients and guests, initiates scheduling, and completes check‑in or admission processes with accuracy and courtesy.

You will verify demographics and insurance, collect co‑pays and balances, perform data entry in EMR systems, and support multiple patient and payer workflows while upholding privacy and regulatory standards.