Patient Access & Registration Specialist

Catholic Health Initiatives; Pendleton (OR); On-site; USD 54,328,000 - 76,735,000; Full time

Job summary

Catholic Health Initiatives is seeking a Patient Access Representative to join our Pendleton team. You will serve as the primary point of contact for patient registration, capturing demographic and insurance data across hospital access points to ensure accurate records.

You will document patient information in electronic health records, verify insurance eligibility, schedule appointments, and provide compassionate, compliant service to patients and families while supporting high-volume workflows

Qualifications

• Required: High School Diploma or GED.
• Preferred: One (1) year relevant experience in healthcare, patient access setting.
• Preferred: Knowledge of patient registration procedures and documentation, health insurance payers, and real-time insurance eligibility verifications.

Responsibilities

• Perform patient registration functions across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification, and complete, confidential documentation within the electronic health record.
• Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows.
• Communicate patient financial responsibility using established education tools and scripts and collect payments at the time of service as appropriate.
• Schedule, confirm, and revise patient appointments.
• Identify and resolve routine registration, insurance, and encounter discrepancies.
• Provide patient-facing support via telephone and other approved communication channels.

Education

High School Diploma or GED

Job description

Catholic Health Initiatives is seeking a Patient Access Representative to join our Pendleton team. You will serve as the primary point of contact for patient registration, capturing demographic and insurance data across hospital access points to ensure accurate records.

You will document patient information in electronic health records, verify insurance eligibility, schedule appointments, and provide compassionate, compliant service to patients and families while supporting high-volume workflows