Patient Access Specialist - Registration & Insurance

CommonSpirit Health; Pendleton (OR); On-site; USD 26,000 - 37,000; Full time

Job summary

CHI St. Anthony Hospital in Pendleton, OR, is seeking a Patient Access Representative to serve as the primary contact for patient registration, managing demographic and insurance data across hospital access points to ensure accurate record-keeping.

You will use multiple systems to document patient information, troubleshoot data discrepancies, and support high-volume workflows while providing compassionate, compliant service to patients and families in alignment with CommonSpirit Health's mission.

Qualifications

• Demographic data collection and insurance verification during patient registration.
• Document patient information in the electronic health record.

Responsibilities

• Perform patient registration functions across assigned access points with accurate demographics and insurance verification.
• Accurately scan, index, and manage patient documents for registration, billing, and clinical workflows.
• Communicate patient financial responsibility and collect payments when appropriate.
• Schedule, confirm, and revise patient appointments.
• Identify and resolve routine registration, insurance, and encounter discrepancies.
• Provide patient-facing support via telephone and other approved communication channels.

Education

High School Diploma or GED

Job description

CHI St. Anthony Hospital in Pendleton, OR, is seeking a Patient Access Representative to serve as the primary contact for patient registration, managing demographic and insurance data across hospital access points to ensure accurate record-keeping.

You will use multiple systems to document patient information, troubleshoot data discrepancies, and support high-volume workflows while providing compassionate, compliant service to patients and families in alignment with CommonSpirit Health's mission.