Patient Access & Registration Specialist

aah; Chicago (IL); On-site; USD 27,276 - 40,914; Full time

Job summary

Advocate Health is seeking a Patient Registration Specialist to support a busy clinical setting. You will create initial EHRs, verify demographics and insurance, collect co-pays, and ensure accurate patient data across the health system.

You will maintain HIPAA-compliant records, explain insurance details to patients, and assist with scheduling and patient portal guidance in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• No licensure required.
• Spanish language skills preferred.

Responsibilities

• Create initial electronic health records (EHRs) for patient care teams.
• Verify patient demographics, insurance, and guarantor information.
• Obtain insurance co-pays and explain financial responsibilities to patients.
• Maintain patient confidentiality per HIPAA and regulatory guidelines.
• Explain insurance basics and discuss plans with patients.
• Schedule appointments and coordinate reminders or follow-ups.
• Assist with patient check-in/out and portal education.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

HIPAA compliance

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

EHR systems

Job description

Advocate Health is seeking a Patient Registration Specialist to support a busy clinical setting. You will create initial EHRs, verify demographics and insurance, collect co-pays, and ensure accurate patient data across the health system.

You will maintain HIPAA-compliant records, explain insurance details to patients, and assist with scheduling and patient portal guidance in a fast-paced environment.