Patient Access & Registration Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Advocate Health is seeking a Patient Service Representative to handle patient intake, verify demographics and insurance, collect co-pays, and guide patients through registrations with a focus on accuracy and compliance.

The role emphasizes exceptional customer service, effective communication with patients and staff, and accurate data entry into EPIC and other systems to support revenue cycle processes.

Qualifications

• Demonstrate the Advocate Health purpose, values and behaviors.

Responsibilities

• Creates the initial electronic health record that serves as the foundation of the patient medical record.

Skills

Customer service

Attention to detail

Communication

Multitasking

Problem solving

HIPAA compliance

Education

High School Graduate

Tools

EPIC

Microsoft Office

Insurance verification tools

Patient liability estimation tools

Email

Internet browser

Phone technology

Job description

Advocate Health is seeking a Patient Service Representative to handle patient intake, verify demographics and insurance, collect co-pays, and guide patients through registrations with a focus on accuracy and compliance.

The role emphasizes exceptional customer service, effective communication with patients and staff, and accurate data entry into EPIC and other systems to support revenue cycle processes.