Patient Access Scheduler: Streamline Appointments

CommonSpirit Health; Pendleton (OR); On-site; USD 41,000 - 58,000; Full time

Job summary

CHI St. Anthony Hospital in Pendleton, OR, is seeking a Patient Access Representative to act as the primary contact for patient registration, managing demographic and insurance data across hospital access points.

You will document patient information in multiple systems, troubleshoot data discrepancies, and support high-volume workflows to ensure seamless hospital operations while upholding CHI St. Anthony's mission and values.

Qualifications

• High school graduate or GED required.
• Minimum of three years' patient scheduling or patient access experience.
• Experience in a hospital environment and familiarity with CPT/ICD-9 codes.

Responsibilities

• Handle inbound calls, scheduling requests, and outbound calls to coordinate patient appointments.
• Maintain scheduling systems to ensure accuracy, resolve conflicts, and optimize resources.
• Obtain and verify all required patient, clinical, and insurance information for scheduling complex services.
• Verify insurance eligibility and identify authorization, referral, and payer-specific requirements for scheduling.
• Apply sound judgment when scheduling services that require sequencing, extended time, or coordination of multiple components.

Skills

Patient Scheduling

Multitasking

Medical terminology

CPT/ICD-9 codes

Education

High School Diploma or GED

Job description

CHI St. Anthony Hospital in Pendleton, OR, is seeking a Patient Access Representative to act as the primary contact for patient registration, managing demographic and insurance data across hospital access points.

You will document patient information in multiple systems, troubleshoot data discrepancies, and support high-volume workflows to ensure seamless hospital operations while upholding CHI St. Anthony's mission and values.