Patient Access & Registration Specialist

Hugh Chatham Health, Inc.; Sheboygan (WI); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health in Wisconsin seeks a qualified registration specialist to create initial electronic health records and ensure accurate patient identification. You will check in patients, collect demographics and insurance details, discuss co-pays, and direct inquiries to Financial Advocates as needed.

The role requires strong HIPAA knowledge, excellent customer service, and the ability to work in a fast-paced environment while delivering compassionate care.

Qualifications

• High school diploma or equivalent required.
• Ability to work in a high‑stress healthcare environment with attention to detail.
• Excellent communication and customer service skills.
• Knowledge of HIPAA and healthcare regulations.

Responsibilities

• Create the initial electronic health record and ensure patient identifiers.
• Check in and register patients, collecting demographics, insurance, and co‑pays.
• Explain insurance coverage and refer to Financial Advocates when needed.
• Provide welcoming, professional assistance and maintain HIPAA compliance.

Skills

HIPAA compliance

Customer service

Communication skills

Attention to detail

Education

High school diploma

Tools

EPIC electronic medical record

Microsoft Office

Insurance verification tools

Job description

Advocate Health in Wisconsin seeks a qualified registration specialist to create initial electronic health records and ensure accurate patient identification. You will check in patients, collect demographics and insurance details, discuss co-pays, and direct inquiries to Financial Advocates as needed.

The role requires strong HIPAA knowledge, excellent customer service, and the ability to work in a fast-paced environment while delivering compassionate care.