Patient Access & EHR Specialist

Advocate Health; Town of Oconomowoc (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Advocate Health is seeking a Patient Access Specialist in Wisconsin to create the initial electronic health record for the patient care team, verify demographics, and collect co-pays to ensure smooth registration and accurate billing. You will support patient identification and privacy in a fast-paced healthcare setting.

The role requires strong customer service, attention to detail, and HIPAA compliance. No advanced degree is required; a high school diploma or GED is sufficient, with

Qualifications

• High school diploma or GED required.
• No prior experience required.
• Ability to handle high-volume workloads in a fast-paced environment.
• Strong customer service and communication skills.
• Knowledge of HIPAA and privacy practices.
• Proficiency with EHR and office software.

Responsibilities

• Create initial electronic health record for patient care team.
• Verify demographics, insurance information, and collect co-pays.
• Ensure patient privacy and HIPAA compliance.
• Explain insurance coverage and discuss financial responsibilities.
• Schedule appointments and manage patient communications.
• Assist with patient portal education and support.
• Handle payments and cash handling securely.
• Maintain organized, professional environment.

Skills

Customer service

HIPAA compliance

Data entry

EHR proficiency

Communication skills

Multitasking

Attention to detail

Problem solving

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Email

Internet

Phone system

Job description

Advocate Health is seeking a Patient Access Specialist in Wisconsin to create the initial electronic health record for the patient care team, verify demographics, and collect co-pays to ensure smooth registration and accurate billing. You will support patient identification and privacy in a fast-paced healthcare setting.

The role requires strong customer service, attention to detail, and HIPAA compliance. No advanced degree is required; a high school diploma or GED is sufficient, with