Patient Access & Registration Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Aurora Health Care in Milwaukee is seeking a patient registration specialist to greet and guide patients through admission, pre-admission, and outpatient services. You will ensure accurate data, collect necessary information, and respond to routine inquiries in a busy hospital setting.

The role emphasizes verifying insurance, obtaining required authorizations, coordinating with scheduling, and maintaining up-to-date schedules. Strong communication and attention to detail are essential.

Qualifications

• Excellent communication and customer service abilities.
• Knowledge of patient registration, insurance and billing processes.
• Attention to detail and accuracy in data entry.

Responsibilities

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for services requiring pre-certification or referral.
• Coordinates with scheduling to reschedule procedures until authorization or patient payment is arranged.
• Updates schedule for cancellations, rescheduling and other changes on an ongoing basis.

Skills

Communication skills

Customer service

Medical terminology knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

Aurora Health Care in Milwaukee is seeking a patient registration specialist to greet and guide patients through admission, pre-admission, and outpatient services. You will ensure accurate data, collect necessary information, and respond to routine inquiries in a busy hospital setting.

The role emphasizes verifying insurance, obtaining required authorizations, coordinating with scheduling, and maintaining up-to-date schedules. Strong communication and attention to detail are essential.