Patient Access & Registration Specialist

Henry Ford Health; Michigan; On-site; USD 28,000 - 36,000; Full time

Job summary

Henry Ford Health is seeking a patient registration professional to support front desk operations in a fast-paced healthcare setting. You will greet patients, verify information, and guide them through preregistration, insurance checks, and cash handling with accuracy and courtesy.

Our teams value reliable, organized individuals who can communicate clearly with patients and staff, manage multiple tasks, and uphold service excellence across diverse populations.

Qualifications

• High School Diploma or equivalent required.
• Strong ability to work with detailed information.
• Interpersonal skills required for telephone and in-person interactions with patients, visitors, and staff.
• Ability to multitask effectively and meet clinic needs.
• Strong organizational skills and reliability.
• Familiarity with clinic environment preferred.

Responsibilities

• Follow standard operating procedures for patient registration activities.
• Handle patient reception, check-in and check-out processes.
• Assist with preregistration, insurance verification and cash collections.
• Reconcile charts and support patient discharge.
• Connect patients with Customer Service Center for financial discussions.
• Maintain professional communication with diverse populations.

Skills

Interpersonal skills

Multi-tasking

Organizational skills

Customer service

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Henry Ford Health is seeking a patient registration professional to support front desk operations in a fast-paced healthcare setting. You will greet patients, verify information, and guide them through preregistration, insurance checks, and cash handling with accuracy and courtesy.

Our teams value reliable, organized individuals who can communicate clearly with patients and staff, manage multiple tasks, and uphold service excellence across diverse populations.