Front Desk Patient Registration Specialist

Henry Ford Health; Warren (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health is seeking a Patient Registration Specialist to welcome patients, verify insurance, and collect registration details at the front desk. This role contributes to accurate and efficient patient access in a large health system.

You will respond to inquiries, advocate for patients, and maintain precise records while using Microsoft Office and EPIC in a fast-paced environment. Joining HFH means supporting a mission-driven team providing high-quality care.

Qualifications

• High school diploma or GED required.
• Strong computer skills and proficiency with Microsoft Office products.
• Demonstrated ability to provide excellent customer service via telephone, in-person, and written communication.
• Ability to manage multiple tasks effectively in a fast-paced environment with frequent interruptions.
• Willingness to train and mentor others.

Responsibilities

• Register new patients and update registration and insurance information.
• Respond to inquiries from callers/customers.
• Advocate for the caller/customer to ensure their needs are met and provide efficient CRM.

Skills

Customer service

Microsoft Office

Multitasking

Written communication

Mentoring others

Education

High school diploma or GED

Tools

EPIC system

Job description

Henry Ford Health is seeking a Patient Registration Specialist to welcome patients, verify insurance, and collect registration details at the front desk. This role contributes to accurate and efficient patient access in a large health system.

You will respond to inquiries, advocate for patients, and maintain precise records while using Microsoft Office and EPIC in a fast-paced environment. Joining HFH means supporting a mission-driven team providing high-quality care.