Patient Access & Registration Specialist

Regional One Health; Memphis (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Regional One Health in Memphis, TN seeks a Front Desk Registration Clerk to serve as the primary access point for patients in inpatient and outpatient clinics. You will gather, enter and verify registration information, collect co-pays, and help with insurance verification, referrals and scheduling while maintaining HIPAA compliance.

This role requires professionalism at all times and timely processing to support clinicians and the patient experience.

Qualifications

• Experience in healthcare registration and insurance verification.
• Ability to collect copays and input charges accurately.
• Strong attention to detail and professionalism.

Responsibilities

• Greets patients and verifies registration information.
• Collects co-pays and scans insurance cards.
• Verifies benefits and entry of charges; updates system.
• Facilitates scheduling, referrals, and follow-ups as needed.
• Maintains confidentiality and HIPAA compliance.

Skills

Customer service

HIPAA compliance

Verbal communication

Job description

Regional One Health in Memphis, TN seeks a Front Desk Registration Clerk to serve as the primary access point for patients in inpatient and outpatient clinics. You will gather, enter and verify registration information, collect co-pays, and help with insurance verification, referrals and scheduling while maintaining HIPAA compliance.

This role requires professionalism at all times and timely processing to support clinicians and the patient experience.