Oncology Clinic Patient Access Specialist

Oncology Voice Network LLC; Memphis, Northern (TN, KY); Hybrid; USD 33,000 - 39,000; Full time

Job summary

Regional One Health in Memphis, TN, seeks a Patient Service Rep I for the Oncology Clinic (Main Campus). The role serves as the primary access point for patients, handling registration, insurance verification, and co-pays with professionalism.

You will support front-desk operations, ensure HIPAA compliance, assist with referrals, and coordinate with clinical staff to keep the patient experience smooth and accurate throughout visits.

Qualifications

• Previous experience in medical front desk or patient registration.
• Proficient in verifying insurance and collecting co-pays.

Responsibilities

• Greets patients and verifies registration information on arrival.
• Verifies patient identity and insurance details per protocol.
• Collects co-pays and processes cash with receipts.
• Updates patient records and coordinates with clinical staff.
• Schedules follow-ups and arranges referrals as requested.
• Maintains HIPAA compliance and confidentiality at all times.

Skills

Patient registration

HIPAA compliance

Cash handling

Scheduling

Job description

Regional One Health in Memphis, TN, seeks a Patient Service Rep I for the Oncology Clinic (Main Campus). The role serves as the primary access point for patients, handling registration, insurance verification, and co-pays with professionalism.

You will support front-desk operations, ensure HIPAA compliance, assist with referrals, and coordinate with clinical staff to keep the patient experience smooth and accurate throughout visits.