Patient Access & Scheduling Specialist

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis, TN is seeking an experienced outpatient registration specialist to schedule tests and procedures, register walk-in patients, verify insurance, and handle cash collections.

You will maintain accurate patient demographics, explain referral processes, and help ensure timely, accurate financial information is captured. Proficiency with hospital software such as EPIC is preferred and training is provided.

Qualifications

• Experience with outpatient registration, scheduling, or insurance verification/authorization (1–3 years).
• Experience with Epic or other hospital information systems preferred.
• Excellent customer service and communication skills.
• Ability to work in fast-paced, sometimes stressful environments.

Responsibilities

• Schedules outpatients for tests, appointments, treatments and procedures.
• Registers 'walk-in' patients.
• Ensures patient’s appointments, financial information and demographics are accurate.
• Informs all patients of the referral process and the need to bring physician referrals.
• Performs front-end collections, issue receipts, and makes deposits when indicated.
• Assures accuracy of financial/insurance information obtained from patients.
• Performs other job functions as requested or assigned.

Skills

Outpatient registration

Scheduling

Insurance verification

Customer service

Medical office software

Tools

EPIC

RadNet

Job description

Methodist Le Bonheur Healthcare in Memphis, TN is seeking an experienced outpatient registration specialist to schedule tests and procedures, register walk-in patients, verify insurance, and handle cash collections.

You will maintain accurate patient demographics, explain referral processes, and help ensure timely, accurate financial information is captured. Proficiency with hospital software such as EPIC is preferred and training is provided.